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Facebook – Additional Tools

Facebook Page Insights

Facebook Page Insights gives you detailed analytics for your Facebook Page, so you can track what works, learn how people interact with your content, and improve your results over time. Facebook Audience Insights helps you understand your Facebook audience so you can better target ads and create more relevant content. 

Add Customized Columns/Preview Link in Facebook

Creating a Media Library in Facebook Business Suite

Your screen may look different than the one in the video, the processes of using this asset are the same across the different versions. 

Banning & Blocking People on Facebook

Note: If you have previously blocked a profile, but did not ban them from your business page, you will need to: unblock the profile ,wait 48 hours, then ban from your business page and re-block them on your personal profile.

Note:  Prior to Banning and Blocking, please report the person to Facebook.  Become a part of the “Ban & Block” Flock channel and post offending Facebook profile user links in that chat for other members of our community to have the opportunity to avoid these people.  Please ensure you note why you brought forward these people to the Ban & Block Flock chat.  Check the user’s profile to see if there are any mutual friends, so that you may alert those friends to do the same.

How To Report a Cloned Profile

Note: Now is a great time to confirm that you have privatized your friends list on your personal profile(s) as described in section 1: Introductions.

How to Verify Your Business Manager if Facebook Requests it

How To Report a Cloned Profile

NOTE: Please proceed at your own risk. Starting the verification process might CAUSE your Business Manager to be shut down! In one case, the account was fine initially. They started the business verification process, and Facebook disabled their Business Manager. The verification came back approved 2 days later. Next, they appealed the shut down of the Business Manager, and in the comments mentioned that the business had been verified. Several days later, it was up and running again.

1. Why Verify your Business Manager?

• Your Business Manager was shut down and Facebook asked you to verify your business. (Proceed with the below instructions in this case.)

OR

• You’re choosing to verify it in advance. PROCEED AT YOUR OWN RISK. This may cause Facebook to shut you down.

2. Go to your Business Manager to remind yourself what you named it. Make note of that name. 

• click ‘Register Now’• enter your Social Insurance Number, last name, date of birth, and postal code. Click Next. Click I Agree.
• Enter your Phone information. Click Next.
• Check ‘I need a business number’
• Business – Sole Proprietorship (If this doesn’t work, go through the steps again, but this time choose ‘Other’)
• The steps may vary from here, but basically, enter all the required information. When asked for your business name, enter the same name as what your Business Manager is named.
• When this section has been completed successfully, you will receive a CRA page saying, ‘Your New Business Number is xxxxxxxxxxx ’. Print this page or save it as a PDF. I named mine ‘Tina M Hansen – Certificate of Formation

For USA:
1. Decide if you want to register your sole proprietor yourself or pay for a business to register for you. The following advice is for people who want to register their business on their own. NOTE: always look at the web address URL. If it is a .com address then you are using a business. The questions will seem like a government form but at the end the business will ask you for a fee, in addition to the government fees.

2a. Method 1- Find your state business registration by starting from the IRS site.
https://www.irs.gov/businesses/small-businesses-self-employed/state-government-websites

2b. Method 2: Find your state business registration site by starting from the Small Business Administration (SBA) site. https://www.sba.gov/business-guide/launch-your-business/register-your-business#section-header-0

3. Remember to enter the same (or nearly same) business name as your Business Manager name. If you need to change your business manager name, please do so. NOTE: Any changes after your business is registered with the state will cost an additional fee.

4. After you get your business registered, you can decide if you want the federal EIN. It is not required for sole proprietors. https://www.irs.gov/faqs/small-business-self-employed-other-business/form-ss-4-and-employer-identification-number-ein/form-ss-4-employer-identification-number-ein-1#:~:text=A%20sole%20proprietor%20without%20employees,as%20the%20taxpayer%20identification%20number

4. Go to: Business Manager/Business Settings/Security Center.
• If your ‘Start Verification’ button is clickable, then there are 5 steps to complete:

Step 1. Enter Your Business Details
• Legal Name of Business – enter the name of your business manager/the name you registered with CRA (should be the same name) • Enter the correct personal info (address, phone number, enter your landing page). Click Next.

Step 2. Select Your Businesses 
• The system might look for public records based on the business name. Click Next.

Step 3. Verify Your Legal Business Name
• Upload the document you received from CRA.
• Select the document language, click Next

Step 4.Verify Your Business Address or Phone Number
• Upload a bill which shows the same address as everything you’ve entered so far, click Next.

Step 5.Get a Verification Code
• Click the ‘Call Me Now’ button.
OR
• Enter the email associated with your landing page (ie mine is, info@tinaandpaul.ca), then click ‘Send Email’.

Step 6. Enter Verification Code
• Go to your landing page email, check for an email from Facebook with a 5 digit verification code, come back to your Business Manager and enter it. Click Submit. You will receive a message saying ‘Thank you for submitting your business verification details. We will review your submission and notify you once the review is complete.’ Click Done.

Verification can take anywhere from hours to several days. An email will be sent to your Business Manager email (if you don’t recall which email this is: Business Manager/Business Settings/Business Info/’My Info’ section).

How To Report a Cloned Profile

Note: Now is a great time to confirm that you have privatized your friends list on your personal profile(s) as described in section 1: Introductions.

TROUBLESHOOTING

1. My ‘Start Verification’ button is not clickable.

Try going to: Business Manager/Ad Account Settings/Ad Accounts

• Use the drop down menu at the top to choose your first ad account
• Fill in the missing info (business Name (same name as my business manager), business address (to match CRA)
• Repeat the same steps for each ad account
• Go back to Business Manager/Business Settings/Security Center, and see if the button is now clickable.
***If it’s still not clickable, try checking again after 24 hours.

2. Facebook Declined my Business Verification CRA Document.

• I simply renamed the original document, resubmitted it, and it worked!

3. Facebook STILL declined my CRA document.

• You can get a business license from a Registry office. In Alberta, this costs $30.00. Once you have the actual business license, upload this document for verification instead.

Creating an Event on Facebook

Facebook Accounting for Billing & Tax
Time

Note: Reports can be downloaded as either a PDF or a CSV file.

How to Edit Names and Ad Account Names in Your Business Manager

Setting Yourself as an Ad Account Admin in Business Manager (If Needed)

Facebook Debugger

(Get Rid of Black X)

Facebook for developers sharing debugger tool: https://developers.facebook.com/tools/debug/